New: AI call summaries on every plan — see what's new →
VoIP built for modern teams

The business phone system that just works.

Crystal-clear calls, local numbers in 40+ countries, and AI insights on every conversation. Set up in minutes — no hardware, no contracts, no headache.

★★★★★ 4.8/5 on Capterra No credit card required Free number porting

Trusted by 12,000+ growing businesses

Key metrics

99.99%
Uptime SLA
40+
Countries with local numbers
60s
Average setup time
4.8/5
Average customer rating
Everything included

One platform for every conversation

From your first call to your millionth, Innova scales with you — no add-ons, no surprise fees.

Cloud PBX

Full phone system in the cloud. Extensions, voicemail-to-email, call transfer — all managed from one dashboard.

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Smart call routing

IVR menus, time-based rules, and skills-based routing get every call to the right person — first time.

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AI call insights

Automatic transcripts, summaries, and sentiment on every call — searchable, shareable, and yours.

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Call recording

One-click recording with consent prompts, secure storage, and searchable playback for coaching and compliance.

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Real-time analytics

Live dashboards on call volume, answer rates, team performance, and peak hours. Export anywhere.

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Desktop & mobile apps

Take your business number anywhere. Native apps for Mac, Windows, iOS, and Android — calls hand off seamlessly.

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Never miss a call

Routing that thinks like your best receptionist

Build visual IVR flows in minutes. Route by time of day, caller location, team skills, or even sentiment — no engineer required.

  • Drag-and-drop call flow builder
  • Business-hours & holiday rules
  • Voicemail & overflow to teammates
Explore call routing →
AI that actually helps

Every call, summarized and searchable

Stop taking notes mid-call. Innova transcribes, summarizes, and tags every conversation so your team can focus on the human, not the paperwork.

  • Automatic transcripts in 30+ languages
  • Action items synced to your CRM
  • Search every word ever spoken
See AI in action →
Data you can act on

Know exactly how your team is performing

Live dashboards turn raw call data into decisions. Spot bottlenecks, coach reps, and prove ROI to leadership.

  • Answer rate, wait time, abandon rate
  • Per-agent and per-queue breakdowns
  • Export to CSV or your data warehouse
Tour the analytics →
Global by default

Local numbers in 40+ countries

Look local wherever your customers are. New numbers provision in seconds; porting your existing ones is free.

France +33 United States +1 United Kingdom +44 Germany +49 Canada +1 Spain +34 Italy +39 Australia +61 Netherlands +31 Belgium +32 Switzerland +41 Portugal +351 + 28 more →
Simple pricing

Plans that scale with your team

Per-user, per-month. No setup fees, no contracts, free number porting. Switch anytime.

Billing period Save 20%

Essential

For small teams making their first move to cloud calling.

15/user/mo
billed monthly
Book a demo
  • Unlimited domestic calls
  • 1 local or toll-free number
  • Mobile & desktop apps
  • Voicemail-to-email
  • Free number porting
Most popular

Professional

For growing teams that need routing, AI, and integrations.

25/user/mo
billed monthly
Book a demo
  • Everything in Essential
  • IVR & smart call routing
  • AI transcripts & summaries
  • Call recording
  • CRM integrations & analytics

Enterprise

For larger orgs that need security, scale, and support.

Custom
volume & contract pricing
Talk to sales
  • Everything in Professional
  • SSO / SCIM & advanced roles
  • 99.99% SLA + dedicated CSM
  • Priority API & data residency
  • Custom retention & DPA
Loved by teams

Don't take our word for it

★★★★★
"We switched from a legacy PBX and had the whole 30-person team live in an afternoon. The AI summaries alone save us 6 hours a week."
Marie RousseauOps Lead, Lumio
★★★★★
"Call quality is flawless, even on home Wi-Fi. Our support team's answer rate jumped from 78% to 94% in the first month."
David KesslerHead of Support, Quanta
★★★★★
"Porting our numbers was free and zero-downtime. The HubSpot sync means every call shows up on the deal — automatically."
Aisha PatelFounder, Drift&Co
Works with your stack

Connects with the tools you already use

Native integrations with your CRM, helpdesk, and productivity suite — calls, contacts, and context synced both ways.

HubSpot Salesforce Slack Zendesk Microsoft Teams Google Workspace Pipedrive Zoho + 40 more
From the blog

Guides, comparisons & telecom know-how

Practical reading for anyone running phones for a growing business.

Guides

What Is VoIP? The Complete Guide for Small Businesses (2026)

8 min read · July 2026

Comparisons

The 7 Best Business Phone Systems for SMBs in 2026

11 min read · June 2026

Cost & ROI

How Much Does a Business Phone System Really Cost?

7 min read · June 2026

Read the blog →

Ready to make the switch?

Book a 30-minute demo. We'll port your numbers for free and have you making calls in under an hour.

No credit card · No contracts · Cancel anytime